There is an old myth that says it is best if lay people make the first call to first-time visitors. Well, that’s just what it is – a myth. Up until a church reaches 500 or 600 in worship, it should be the pastor. Many effective pastors like Adam Hamilton and yours truly made sure to call visitors within 24 hours.

Here is a four-minute video of mine showing how to make this call to first time visitors.

VIDEO: Responding to First-Time Visitors