Robert Bruce Shaw, Trust in the Balance
Shaw, Robert Bruce Trust in the Balance
(Jossey-Bass, 1997) 242 pages, hardback, $25.00. Obtain from Jossey-Bass Publishers, 250 Sansome Street, San Francisco, CA 94104, 415-433-1767.
One sentence in this book says it all: “there are few failing organizations with high levels of trust.” The author suggests that there are three imperatives to building trust – results, […]