Every church says they are friendly (hospitable), but that usually is true only among church members themselves. The experience of the stranger, of the first time visitor, is often very far from a
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It’s a known fact that it's easier to keep a new visitor than it is to get a new visitor. So why is it that most churches get only a 15% return rate?
Recently, I began interviewing folks who were first-time visitors to churches to listen to what they experienced and see what we can learn. A couple weeks ago, I met with a couple who'd
One of my coaching clients called me the other day and asked if I'd read an article by Jonathan Aigner about the end of contemporary worship. I confessed I hadn't. This particular coaching
Scorecards are valuable in any game because they tell you whether or not you’re winning. If it is important to know if you’re winning in a game, how much more important is it
There are plenty of explanations why churches aren't growing today ... and frankly, most of what I read has a lot of merit. Culture's changed. The church hasn't ... or it hasn't kept up
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