5 Steps for Creating a Hospitality Culture

There is a fundamental flaw in the church of the early 21st century.  We have identified it quite clearly, but talk is inadequate.  As the old GI Joe commercial went, knowing is half the battle.  That’s great, but there’s another half to go.

What’s the issue?  Commercialization of the Church.  How did we go from […]

How Important is Christian Hospitality?

Perhaps you’ve noticed, our culture is often evaluating church in a negative fashion.  Church people are perceived as being hypocritical, looking very different in life expression than the claims from faith identity.  And, in a related way, the church message is received as irrelevant, out of touch with the reality of how faith intersects […]

Three Hard Choices Effective Leaders Make

Effective church leadership is the most glamourless, thankless, and frustrating job on the planet.

I make that emphatic statement based on two observations. First, I’m unaware of any other sector, profit or non-profit, that is seeing 85 percent of all operation centers facing serious decline – and the leaders of course are shouldered with the […]

The Consumer Church Metaphor

Church members don’t generally want to have their church compared to a business, but sometimes they just can’t help themselves and they fall into the metaphor themselves.

The board meeting had a motion on the floor to upgrade the brand of Sunday morning coffee to one that was more appealing to the younger generation that […]

Making Disciples in Our Culture

Have you heard?  The world is ending September 23.  Nibiru, or infamous Planet X, is coming.  All humanity shall perish.  Okay, Nibiru was also supposed to come in 1995, 2003, and 2012.  But…

I like to say that Jesus is coming tomorrow.  One of these days I’m going to be right!

We just experienced an eclipse. […]

Thinking Like the Unchurched

I used to fish a lot. And one of the things I had to learn was to fish where there were fish. That makes sense. But to accomplish that I had to learn how to think like a fish. Fish don’t think, but if they did they wouldn’t think the way we do. If […]

Three Kinds of Church Members

A family left the church recently because they didn’t like one of the changes in worship. The pastor had been confronted by the board chair who demanded the pastor “Go after them and bring them back.” The pastor kept his cool and gently sidestepped the confrontation, but gave me (his coach) a call the […]

It’s “That” Time of the Year Again

That dreaded time for most mainline churches is just around the corner. I’m referring to the fall stewardship drive. If your church is like 90 percent of mainline churches everything in October revolves around securing enough pledges to support next years budget. And for these churches the critical question is “What program do we […]

6 Essentials of Church Hospitality

My wife and I went on our first cruise.  It was a well oiled machine.  They were prepared for serving meals to 2800 people.  “Free” ice cream almost 24/7!  A staff member always in sight to make your experience great.  A highlight was the towel art on our bed each evening which was in […]